Returns and refunds
If something is not right with your order, contact us and we will explain the next step clearly.
Changing your mind
For eligible online purchases, tell us within 14 days of receiving your order if you wish to cancel. After notifying us, you have a further 14 days to return the eligible goods.
Faulty, damaged or incorrect items
Contact hello@aanganspices.co.uk as soon as possible with your order number and details of the problem. Photographs of the parcel and product can help us resolve damaged or incorrect deliveries more quickly. Your statutory rights are unaffected.
Cancellation notice
To cancel, email hello@aanganspices.co.uk with your name, order number, the items concerned and a clear statement that you wish to cancel the order.
Trade orders
Business purchases are governed by the terms agreed in the relevant trade quotation or account documentation and are not covered by this consumer change-of-mind policy.